With spring just around the corner, we can't resist but to share this video. Lucas, the adorable spider, just shared another video.
Part of picking a company is to either decide you trust them, or pick a company that is already 'trusted.'
Some may see the trust from brand recognition, picking a company that's been around for a long time and you're familiar seeing their logo or trucks. Though in most cases this works, there is the chance that these 'familiar' companies have changed ownership recently and have gone down a different path than the one that helped them grow to where they are today.
Another way to know a company has been 'vetted' is to look for a Road Club logo on their trucks or their website.
Roadside Clubs like AMA (In Alberta) have strict requirements for them to allow that company to 'help' or service their membership. They require things like;
These are all things you have put your trust and faith in when you have your vehicle towed if the towing company shows this Logo on their equipment and/or website.
Reading online reviews will give you a great indication of the company's values and effectiveness of the service they provide.
Should you need any advice on selecting a towing company, you can always give Tuber Towing a call, we'll help you out!
On the phone with your selected towing company and now you've asked the questions from the previous post, what next?
"Will you provide a receipt?"
Though you may think this is a common expectation, it is good to ask ahead. If the answer is 'no' that's a red flag to not continue with this towing company. Explaining why could take a while so we'll just say that, if you don't have proof of a tow, did it ever happen?
"How long until you arrive?"
Though the way they answer this doesn't really give much indication about the business. If it's a high response time, they are either busy, or don't have very many operators/trucks.
If they have a low response time, they could be really slow (which happens) or have A LOT of trucks.
Either way, this is more to do with your availability. If you are in a rush then a lower response time is obviously a good thing!
Next post we'll talk about why it's important to 'vet' a towing company or to pick one that is vetted.
You've done your searching online, and picked a towing company. Or so you think...
Give them a call prepared with your location and the service you require, but first you should probably ask some questions.
"How much will this cost?"
This is a question that is most important to many people. When you ask this question expect a definitive answer, if the person on the other end of the phone stumbles or takes a long pause before answering the question, changes are that this company doesn't have 'set' rates and tends to adjust based on demand. This could mean that may be overpaying for services, or may have reached a company that isn't fully focused on providing you the best service they can!
Should you need a boost, tire change, or your doors unlocked the going rate in Edmonton is usually in the $60 to $75 range, there should be no additional mileage or fuel surcharge fees for this service. Outside the Edmonton City limits you can expect the Towing Company may suggest some mileage charges. In this case you may want to talk to another company or find one more local to you to avoid these additional charges.
You get ready to leave for work, you head out to your car, turn the key and nothing. Some vulgar words run through your mind, you shoot a text to your boss letting them know you'll be late. Maybe call a friend for advice or your Dad.
No luck, okay well I guess it's time to call a towing Company. Pull out your smart phone and search Tow Truck. Blamo, pages and pages of 'Towing Companies' appear in the search but which one do you chose? How much will it cost? How long do I have to wait?
As we work through our advice pages in the next few weeks we'll be able to answer some of these questions for you.
Good morning all of you wonderful Edmontonian's (and surrounding).
Winter is coming and we feel that is it our duty to give some advice on how to select a towing company should you be in the need. We're going to cover such topics as;
Of course we have a biased opinion as we would like to be the one coming to help you when you're in need. Even if Tuber Towing isn't the first call, we want you to be able to make an informed decision.
Follow our Social Media (below) for the next chapter in Towing Advice, or you can sign up for instant savings and join our newsletter.
Depending on where you are in Canada right now, winter might be taking a nap – but that doesn’t mean it isn’t one of the toughest seasons you (and your car) can face. From installing a set of four winter tires to changing out your wiper blades, there are countless things you can do to prepare for winter’s worst. Here are 10 of the most important tips
1. Winter tires. A lot can be said about this topic. Regardless, all four wheels need them regardless of whether it’s a front-wheel, rear-wheel, all-wheel, or four-wheel-drive. All-season tires are not winter tires. When the province of Quebec mandated winter tire use for their residents, the number of collisions dropped by almost 20 per cent. Enough said.
2. Battery Test. If your drive is over three years old, it might not necessarily need a new battery, but having it tested is a quick, harmless, and often free procedure (many shops include it with seasonal maintenance specials). Would you rather find out you need a new battery when your vehicle is in for service at 2 p.m. on a Wednesday or at, say 2:30 a.m. on a Sunday morning in an empty parking lot of the office party banquet hall when it’s -30 ºC without the wind chill?
3. Block heater. First find out if you have one. While most Detroit Three carmakers still include them as standard equipment, many models don’t come with them anymore regardless of the logo on the hood. Your manufacturer’s dealership should be able to let you know if you have one if you call them with the vehicle serial number.
If you have one and your vehicle is usually parked outdoors in regions where the overnight temps dip to -20 ºC or lower, you might want to get an outdoor electrical outlet timer and start using it. All that’s needed for most winter nights is a few hours of plug-in time to guarantee quick morning start-ups, almost instant heat from the HVAC system, and improved fuel economy as the engine’s cold-running time is drastically reduced.
4. Fluids. While the use of red/orange coloured long-life engine coolant has increased, it and its regular green-coloured predecessor still should be checked for strength and condition every fall. As few do-it-yourselfers have a coolant strength tester, its best left up to a service provider. Remember engine coolant can be under pressure when warm and can be poisonous to small animals. Washer fluid is an easy DIY check and a spare bottle should be in your trunk all year long and especially in the winter. Engine oil takes a beating during winter operation thanks to fuel contamination from cold starts and water contamination from engine block condensation. Start off the season right with a fresh oil and filter change. Don’t forget to check brake, transmission and power steering fluid levels.
5. Vision/Wipers. Windshield wipers, no matter how fancy or how much you pay for them are a consumable item and due for replacement at around 18 to 24 months. Sheathed winter wiper blades will still freeze under extreme conditions. One of the best is Michelin’s Stealth wiper blade, available through retailers such as Costco. It combines all the best elements of various wiper designs: beam style with an aero-wing and a winter sheath. Take the time to spray a light lubricate at the base of the wiper arm where its pivot is located.
6. Locks, latches, doors. Before the deep freeze hits, take the time to lubricate door locks, latches, and hinges and treat the door and window seals. Silicone lubricating compound (available in aerosol cans in most auto parts stores) works well for mechanical and rubber components. By spraying the door and window weather seals, they will be less likely to freeze you out on a cold winter morning. Opt for the brand with a spray straw in order to get the spray into lock cylinders and down into the window glass channel-runs. Don’t forget hatchback lids or lift-gates and hoods. If you run into a stubborn sticking lock cylinder, try any trusted brand of lock de-icer. It will contain a light lubricant that may do the trick.
7. Floor mats. Never stack floor mats on top of one another or use a mat that’s too thick. The risk of jamming your accelerator pedal to the floor is real and the results can be catastrophic. Winter floor mats are great for reducing salt stains on the carpeting and floor liners from companies such as Weathertech, Aries, and Westin can provide much better coverage and absolutely no mat-creeping. Don’t forget to remove mats from time to time throughout the winter to dry them out indoors. Moisture on floor mats is the cause of hard frost appearing on the inside of windshields and door glasses.
8. Trunk necessities. If you mainly drive in urban areas there really isn’t much need for a full-blown survival kit in the trunk. Food supplies like granola bars just attract vermin anyway. But everyone should have a full container of washer fluid, a light-weight snow shovel, lined work gloves, a good quality ice-scraper/snow brush combo, a bright flashlight that will stand or hang on its own, a set of emergency reflectors, a first-aid kit that can withstand freezing temperatures, and some folding traction mats.
If you drive an older vehicle you may want to step it up with a set of booster cables with instructions on how to use them. Blankets, warming candles and such should only be considered for longer trips into sparsely populated areas. And always properly secure your cargo. For minivans, crossovers and SUVs that don’t have a cargo area separated from the passengers, all these items can become lethal projectiles in the event of a collision or roll-over if they’re not properly secured.
9. Ballast. Leave the idea of patio stones or concrete pavers at the curb. If you think a loose snow brush hurts when it hits your noggin in a collision, consider the damage a 40-pound piece of concrete will do. The best weight to carry to improve traction is fuel in the tank. This brings the mass lower to the ground for improved stability and reduces the effect of winter water contamination in the tank.
10. Clothing. This might seem like a no-brainer, but on your next commute on a –30 ºC morning, take a look at how your fellow commuters dress for the drive. If you’re not dressed to walk a few blocks in winter weather, you’re not dressed to drive. A warm comfortable driver is much safer than a frozen one and being stranded on the side of the road in sandals or running shoes is an invitation to frost-bite after only a short period of time.
Dress in layers, remove what you have to during longer trips but keep the gear close at hand. Another benefit to the correct clothing is that at busy intersections, you can pop open a window a bit to hear what’s going on around you. This added sensory input can help you avoid collisions.
We ABSOLUTELY Love getting fan mail from our loving family of customers!
It's days like these when a tow operator realizes why he loves what he does! A kind young girl took the time to thank us after her mom needed our help! #ThankYou #Rescued #TuberFamily #TowTruck
For years Alberta was known for the abundance of work and lack of employees mainly driven by the oil and gas industry.
For the past two years Alberta has put the brakes on, price of oil dropped, the CDN Dollar dropped, the economy slowed down and many Albertan's felt it. Many people who moved to Alberta from other provinces have since returned. It is apparent that most of these individuals have had the time to find steady work closer to home and likely become content.
Though Oil hasn't spiked to any crazy amount it is very apparent that Alberta is struggling less and less everyday. Almost feels like we are in the green.
Both CBC and Global have recently released reports* indicating that Alberta may be emerging from the Recession, from a towing and recovery perspective Tuber agrees! The bailiff and reposession related work has slowed down for us, but the new vehicle delivery is picking up! Not to mention we are starting to have a hard time finding employees, even though we are willing to TRAIN! Now HIRING!
We have already started to struggle to find employees to fill our full time positions. We have heard from our friends in the oil & gas industry that the work is there, the money is there, but the people aren't. We are slowly working our way back into the sense of Alberta in 07'. More jobs than people!
Did we mention we are hiring?
Horay for Alberta, people are getting back to work, money is being made!
What radio station do you listen to?
It's been said in a couple different study's that 102.3 NOW! Radio is one of the most listened to stations in Edmonton. We at Tuber honestly aren't surprised as they definitely have the warmest feeling. The hosts are their own, there's no 'silly' radio voices, and their personalities are present 100% of the time.
Adam McKale and the AMAZING Rachel Day are the most heard in our trucks, followed by Rob and Joelle. With an honorable mention of FITZY (even though he's leaving us and already off their page nav ~sadface~).
Not that we are trying to #Advertise, we show support where it is earned! A huge shoutout to ALL the staff @nowradio and we look forward to helping NOW! Family member's when they are in need!
FITZY We'll Miss you!
Even if you favor Country, we recommend you switch to NOW! every once in a while to hear the conversation or to get a different mix of music. Their playlist can be considered over played at times, but really, with the NOW WOWs and the awesome hosts, we find that we turn down for the music but up for the hosts!
KEEP UP THE GREAT WORK NOW! TEAM!
They even do silly things and put them on the interwebs for us all to view, haha RACHAEL!